OUR FEES

Our Fees

Individual Music Therapy Sessions: My Music

Standard session – $190 per individual session
Short session – $95 per individual session
Report writing – $570 per report (3 hours equivalent)
GST will be charged for private clients

Individual Art Therapy Sessions: My Art

Standard session – $190 per individual session
Report writing – $570 per report (3 hours equivalent)
GST will be charged for private clients

Individual Sessions: Drum Lessons

$44 inc GST per individual session (30 minutes) – pay by the week
$385 inc GST for 10 x individual sessions (30 minutes each) – pay by the term (2021)

Cancellation Policy

Individual Music and Art Therapy Sessions

We understand that life happens, and it may not always be possible to attend your sessions.
We are always happy to liaise with you regarding your personal circumstances,
and accommodate you and your needs where we can.
However, there is a high demand for music therapy and art therapy, and our cancellation policy
is designed to be a transparent process that complies with NDIA and NDIS Policies.

We will send you a reminder text 24 hours before your appointment.
We require you to reply to this message, or contact us on 0490 361 628 or info@newcastlemusictherapy.com.au.

If you cancel your appointment when replying to this text message, we will not charge a cancellation fee.
If you confirm your appointment by replying to this text message, but then subsequently cancel your appointment, you will be charged a cancellation fee for your missed appointment (equivalent of one session’s charge).

If we do not hear from you, charges will apply (equivalent of one session’s charge).

All no-show appointments will also incur a cancellation fee (equivalent of one session’s charge).

The NDIS Price Guide states that “Where a provider has a Short Notice Cancellation (or no show) they are able to claim 100% of the agreed fee associated with the activity from the participant’s plan, subject to this Price Guide and the terms of the service agreement with the participant.” (pg 23).

Due to the high demand for appointments, a maximum of THREE cancellations in a row
will be accepted before your spot will be offered to a client on our wait list. 
More than 30% cancellations or no shows in a continuous period will result in a review
of your service agreement and possible forfeit of the booked service.

Cancellation of Service Agreement

3 weeks notice is required.
If cancellation is due to a lack of funds please contact us as soon as possible on
0490 361 628 or info@newcastlemusictherapy.com.au.

FOR NEW CLIENTS: Once a spot is offered, we require you to start within TWO WEEKS.
If this is not possible, you will be returned to the wait list.

Individual Sessions: Drum and Guitar Lessons

If paying by the term, we allow for ONE makeup lesson per term.

We do not refund missed lessons if the term is paid in advance.

A maximum of THREE cancellations in a row will be accepted before we will cancel your remaining lessons.
We do not refund the term payment in this case.

Our Address

16/363 Hillsborough Road
Warners Bay NSW 2282